Privacy and Trust Center

🔒 How we handle your information

Who we are

BeyondA1C is a program of the Boston Diabetes Research Institute, a division of MedicaMetrix, Inc. We operate beyonda1c.com and related digital properties. This Privacy Policy describes how we collect, use, and protect information when you visit our website or interact with us.

Information we collect

• Information you provide directly: When you fill out our provider inquiry form, send us an email, or request a consultation, we collect your name, organization, email address, phone number, and any other details you choose to share.
• Usage information: When you visit our website, we automatically collect technical information such as your IP address, browser type, pages visited, time spent on pages, referring URL, and device information.
• Communications: If you email us, we retain those communications to respond to your inquiry and improve our service.

How we use your information

• To respond to your inquiry or consultation request
• To provide information about BeyondA1C products and services
• To send updates or educational content you have requested
• To analyze website usage and improve the site experience
• To comply with legal obligations and protect our website

How we share your information

We do not sell your personal information. We may share information with service providers, MedicaMetrix affiliates, or as required by law.

Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy. Inquiry and contact form submissions are typically retained for up to three years.

Security

We use industry-standard technical and organizational measures to protect your information, including encrypted data transmission (HTTPS), access controls, and regular security reviews.

Questions? Contact our privacy team at privacy@beyonda1c.com or write to us at Boston Diabetes Research Institute, 103 Fox Road, Suite 611, Waltham, MA 02451.

📋 Terms governing use of this website

Acceptance of terms

By accessing or using the BeyondA1C website (beyonda1c.com), you agree to be bound by these Terms of Use. These terms apply to all visitors, including healthcare providers, researchers, and members of the public.

Purpose of this site

This website is intended for informational and educational purposes only. Nothing on this site constitutes medical advice, a diagnosis, or a treatment recommendation.

Intellectual property

All content on this website is the property of BeyondA1C, the Boston Diabetes Research Institute, or MedicaMetrix, Inc., or is used with permission. BeyondA1C and DPNCheck are registered trademarks.

Clinical and scientific content

We make reasonable efforts to ensure that clinical and scientific information on this site is accurate and up to date. Information on this site should not be used as a substitute for professional clinical judgment.

Governing law

These terms are governed by the laws of the Commonwealth of Massachusetts. Any disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Middlesex County, Massachusetts.

Questions? Contact us at legal@beyonda1c.com or Boston Diabetes Research Institute, 103 Fox Road, Suite 611, Waltham, MA 02451.

🏥 Notice of Privacy Practices

Important: This notice applies to situations where BeyondA1C or MedicaMetrix receives protected health information (PHI) as a business associate of a covered healthcare entity. The BeyondA1C website itself does not collect health information from individual patients.

Our role under HIPAA

BeyondA1C and MedicaMetrix may function as a Business Associate under HIPAA when we provide services to covered healthcare entities, such as hospitals, clinics, or physician practices.

How we use and disclose PHI

As a business associate, we may use PHI only to perform our contracted services. We do not sell PHI. We implement administrative, physical, and technical safeguards to protect PHI from unauthorized access, use, or disclosure.

Your rights

Your rights regarding your health information are primarily managed by your healthcare provider. If you believe your privacy rights have been violated, you may file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at hhs.gov/ocr.

Contact: privacy@beyonda1c.com

🍪 How we use cookies

What we use

• Essential cookies: Required for the website to function. Enable basic navigation, form submission, and security features.
• Analytics cookies: We use tools such as Google Analytics to understand how visitors use our site. Data is aggregated and anonymized.
• Preference cookies: Used to remember settings or choices you make on the site.

We do not use advertising cookies or third-party tracking for retargeting purposes.

Managing cookies

Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may limit some website functionality.

⚖️ Access, correction, and deletion

Your general rights

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to legal retention requirements.
• Opt-out: You may opt out of receiving marketing communications at any time.

California residents (CCPA/CPRA)

If you are a California resident, you have additional rights under CCPA and CPRA, including the right to know, delete, correct, opt out, and non-discrimination. We do not sell personal information. To exercise any of these rights, contact privacy@beyonda1c.com. We will respond within 45 days of receiving a verifiable request.

✉️ Contact our privacy team

We typically respond within 2 business days.